Various payment methods are available for Eevvoo. All payment (excluding Paypal) go through our payment provider Mollie. While making your payment you may find Mollie in the address bar of your browser or in your payment details. You can pay with iDeal (the Netherlands), Bancontact (Belgium) and Paypal (international).
To be sure, check whether the amount has been debited from your account. If this is not the case, you can easily place a new order. We will then cancel the failed order for you. Has the amount been debited but have you not yet received confirmation? Then sent us a message through the contact form.
Even after having tried several times, are you unable to make your payment? Then check if you have sufficient balance, if your payment limit is sufficient.
If you have received a discount code from us, you can use it during checkout. You can enter the code in the order process that you go through, after which the price in your shopping cart is recalculated.
Conditions discount codes
The proof of your online purchase is your invoice. You will always receive this by e-mail and keep it in your Cyclign Espresso account when you create it. Your invoice. Have you not created an Eevvoo account and do you still need the invoice? No worries, because we also save your invoice for you. Then contact us and we will send you the invoice.
All invoices from Cycling Espresso Nederland include VAT. It is not possible to have these adjusted afterwards. Because Cycling Espresso Nederland only supplies to consumers, it is not possible to deliver VAT free (intra-Community) to companies. Of course you can also order as a company at Cycling Espresso Nederland, but this will not be VAT-free.
How we repay you depends on how you paid for your online purchase.
Have you returned your entire order or part of your order?
If your return has been processed and we will ensure that you have your money back within 5 working days. You will receive confirmation of this by email. Has the amount not been credited after 7 working days? Then just contact us.